Privacy Policy

Last Updated: August 18, 2026

At Livvo, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our furniture products, place an order, or contact us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online store.

1. Information We Collect

When you visit or shop with Livvo, we may collect certain information necessary to provide our services and process your orders.

Personal Information

Depending on how you interact with our store, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details and purchase history
Information you provide when contacting customer support
Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages viewed and interactions with our website
Referring website or source
Date and time of website visits

This information helps us understand how customers use our website, improve our services, and provide a better shopping experience.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments and transactions
Arrange shipping and delivery of your purchases
Provide customer support
Respond to questions, requests, and inquiries
Manage returns, refunds, and exchanges
Improve our website, products, and services
Personalize your shopping experience
Detect and prevent fraud, abuse, or unauthorized activity
Send important information regarding your orders and purchases
Communicate with you about our products and services
Send promotional or marketing communications when permitted by applicable law and where you have provided any required consent

3. Payment Information

Payments made through our online store may be processed by third-party payment providers.

Livvo does not need to store your complete payment card information on its own systems. Payment providers may collect and process payment information in accordance with their own privacy policies, security practices, and applicable laws.

4. Cookies and Similar Technologies

Livvo and our service providers may use cookies, pixels, web beacons, and similar technologies to operate our website, improve functionality, understand how visitors use our store, and support marketing activities where applicable.

Cookies and similar technologies may help us:

Keep items in your shopping cart
Remember certain preferences
Understand website traffic and usage
Analyze website performance
Improve our website and shopping experience
Provide relevant advertising or marketing where applicable

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some parts of our website.

5. Sharing Your Information

We may share your personal information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you.

These service providers may include companies involved in:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and technology services
Customer support
Fraud prevention and security
Analytics
Marketing and advertising services

We do not sell your personal information simply for the purpose of selling it to third parties.

We may also disclose information when required or permitted by applicable law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, website, or business.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our furniture products and provide services to our customers.

Shopify may process information about your visits, purchases, and interactions with our store in accordance with its own privacy practices and policies.

7. Marketing Communications

If you choose to receive promotional communications from Livvo, we may use your email address to send information about our furniture products, promotions, special offers, new products, and other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send you necessary transactional or service-related messages regarding your orders, payments, shipping, returns, refunds, or customer service requests.

8. Data Security

We take reasonable measures designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request information about how your personal information is collected and used

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before processing certain privacy requests.

11. Children's Privacy

Our website is not intended for children to knowingly provide personal information without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

Livvo is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the privacy policy and terms of any third-party website or service you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Livvo handles your personal information, please contact us:

Livvo

Email: support@livvo.shop
Phone: 602-324-5678
Address: 1091 W Beta ST Apt 2103, Green Valley, AZ 85614

We will do our best to respond to privacy-related inquiries in a timely manner.